Refund policy

We have a NO return policy or exchange policy. In case you receive any damaged goods refer to the Damages and issues section below.

You can always contact us for any return / exchange question at justwrap2012@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

For wrong or defective products the replacement delivery time-frame will be 7-10 working days, after approval from our side.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Once if the return is approved by our end it will take 7-10 working days to process and credit to your bank account. Please remember it can take some time for your bank or credit card company to process and post the refund too. Refund is only applicable in case you get a damage or wrong product.